STUDIES

Questions we've followed.

Real businesses. Open-ended questions. Practical answers. A look at how we turn curiosity into strategy, and strategy into something useful.

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Coastline at Cala d'Or, Mallorca

CLIENT STUDY · HOSPITALITY & PRICING

Beachfront Apartment, Mallorca

Why does a Guest Favorite still score 4.7 on value?

A Superhost listing rated 4.85 with a value score the owner couldn't explain. Ten of eleven four-star reviews named the same small, fixable comforts, and the climbing season next door was going unpriced.

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Small business competitive intelligence

Market intelligence

Stargazing tour

EXPERIENCE

Manhattan moving company

SERVICE

Mallorca rental

STAY

Umbria stay

STAY

Traffic audit

SEARCH

Five studiesReviews · Pricing · Search

MARKET STUDY · FIVE SMALL BUSINESSES

Market Intelligence

What are customers actually telling us?

Five small businesses read through their reviews, their prices and the searches that bring strangers to them.

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What are customers praising when they aren't praising price?

CLIENT STUDY · BRAND & CUSTOMER INSIGHT

A Family Mover, Manhattan

A 4.9-star mover with 97.6% positive sentiment and no advertising, almost none of which reached the stranger deciding online.

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Umbria's tourism is growing. Why isn't every property converting it?

MARKET STUDY · HOSPITALITY

Umbria, the Region

An Airbnb and Booking.com market report for owners and operators: 7.94 million overnight stays in 2025, foreign arrivals up 23.5%, and bed utilization in Perugia province at 22%.

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AI in practice graphic showing six adoption gates

INDEPENDENT STUDY · AI & OPERATIONS

AI in Practice

How could a financial team actually use AI?

Six places an AI project can stop inside a company, observed over five months inside one wealth management team.

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The Next Generation of Spotify Podcasts study cover

INDEPENDENT STUDY · PRODUCT & DISCOVERY

Spotify

Why is choosing a podcast harder than finding one?

An hour is a big ask from someone you don't know. What Spotify could lend the listener at the moment of deciding, and what to test first.

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Grind Line campaign poster in a subway station

CONCEPT CAMPAIGN · STORYTELLING & FILM

Break the Loop

Can one person take a campaign from idea to moving picture?

A concept campaign for Lovable aimed at the New York nine-to-five who wants to build something of their own, taken from script to stills to AI-generated video. Not an official Lovable campaign.

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CLIENT STUDIES ARE ANONYMIZED TO PROTECT CONFIDENTIALITY. CONCEPT AND INDEPENDENT STUDIES ARE OUR OWN.

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